Before you ask
Fair questions
How does delivery actually work?
Full white glove, and we insist on it. Our trained crews deliver anywhere in the United States except Hawaii and Alaska, carry the furniture inside, assemble and set it up where you want it, and take away all the packaging. We will not drop it on your front porch.
How does the 0% financing work?
We offer financing plans that split your purchase into monthly payments, including 12 months at 0%.* You apply and are approved through Synchrony Bank directly. Buying online, you'll also see Shop Pay Installments, powered by Affirm, at checkout, with terms shown before you commit.
What if I find it cheaper somewhere else?
We don't intend to be undersold. Bring us the price, or even find it after you've bought, and we'll match it. One customer found a lower price online after purchasing and was refunded the difference.
Can I customize the leather, size, and configuration?
That is the whole point of the gallery. Most pieces are built to order in your choice of leather grade, color, and configuration. One Natuzzi Editions sofa alone offers about 90 covers and 19 configurations, and special orders are currently 20% off. If you can describe it, we can usually have it made.
What about warranties?
Warranties are manufacturer-direct and vary by brand. Natuzzi Editions, for example, covers frame construction for 10 years and upholstery for 2 years, activated with Natuzzi within 15 days of delivery.† Ask us about the coverage on any piece, and our in-house service technicians are here for after-sale concerns.